Betterhelp Customer Reviews 2023

You can register by clicking any of the green buttons on the homepage, which will ask you to verify what type of therapy you have an interest in, Betterhelp Customer Reviews… though as we said before if you click anything besides talk therapy, you’ll be rerouted to one of’s other sites.

As discussed above, I’ve experienced therapy as both a company and a client. After I got my Master’s in Social Work, I spent 6 years earning a living as a clinical social worker. I never rather accumulated enough supervised hours to get my license, so I worked under the assistance of a certified supervisor at the websites where I supplied therapy. In different settings, I provided private and group treatment, crisis diagnosis, evaluation and intervention. With time, I learned what worked and what didn’t work for a variety of different clients.

I have actually likewise found out about what operate in treatment and what does not from the point of view of a client. I had my first formal experience as a therapy client from 2015 to 2016, when a Jungian therapist helped me get through a duration of significant profession and basic life shift. I attended conventional therapy sessions in her stunning downtown office filled with mid-century furnishings and antique carpets. The work I finished with her assisted me better comprehend myself, release unhealthy relationship patterns, and become more confident, creative, and expressive.

I understand from having been on both sides of the therapy room that the subtleties of engaging in the moment are what make treatment work. Over time, as you develop trust with your therapist, you share more with them, entering into much deeper and much deeper worlds of catharsis.

Therapists are more than just expert problem-solvers. They’re detectives, too, utilizing the ideas you give them to get beyond your cover story and to the much deeper facts you need to discover to grow as a person and enhance your life.

You grew up at the same time as the internet and the tech market if you’re an older millennial like me. When the internet hadn’t yet been taken over by corporations, you keep in mind the Wild West days. You remember being able to visit without having to navigate a covert temple’s worth of challenging advertisement traps and pop-ups.

The phrase “dot-com bubble” sits somewhere in your brain beside mental images of Bill Clinton, Tupac, and Beavis and Butt-Head. You remember the sound immediately if somebody points out a 56k modem. You remember when Google went far for themselves with the easy motto, “Do not be evil,” and what it was like before they stopped working to live up to that slogan.

If BetterHelp was going to alter my mind, they needed to show me that they could remain true to what makes therapy work.

As you think about registering for’s service, you require to know how its quality of therapy compares to standard in-person therapy as well as the services of its online competitors. Who are the therapists, and how qualified are they? Do the restorative techniques lend themselves well to a teletherapy format?

In screening and in conversations with other consumers, it ended up being clear to us that the quality of therapy is really high. For lots of individuals, the business will be able to provide you with a broader and more varied set of therapist alternatives than you could reasonably access nearby in a traditional, in-person setting.

Great, attentive service and a healthy devotion to consumer personal privacy are 2 measures of a business’s regard for its clients. Does it provide dedicated consumer service professionals who provide timely and efficient help when problems arise?

In a nutshell, is committed to security, privacy, and quality– and it shows. The customer service group responds immediately to concerns you raise– promising to reply within 24 hours but, in our experience, replying in far less time than that– and responses your concerns with the suitable level of customized care. And the business guarantees that its therapists comply with HIPAA policies and secure your confidentiality. You can even more safeguard your privacy using a nickname with your therapist. Since doesn’t work with insurance or employers, there isn’t even a standard level of information-sharing in between such entities, which indicates optimal personal privacy for you.

At the extremely bottom of the page, you’ll discover a place to buy a gift membership for somebody else, along with a link to resources for people in crisis who are bad candidates for’s services.

There is also a footer navigation, which links to information about its service, a “About” page, Frequently asked questions, Reviews, Careers, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social

The sign-up procedure for is actually quite long: it took me about 20 to thirty minutes to finish, so make sure you reserve time to finish it since if you stop mid-sign-up and leave your web browser, it will not conserve your answers and you’ll have to begin all over again.

From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual preference, and relationship status. It is worth noting that the business provides a variety of choices for explaining your gender identity and sexual orientation. For instance, you can pick from female, male, non-binary, transfeminine, transmasculine, agender, “I do not understand”, “Choose not to say”, and “Other” for describing your gender identity. Relatively, offers users more choices to explain their gender than Talkspace does. In detailing your sexual preference, you are provided the choices of directly, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, nonsexual, “I don’t know”, and “Other”.

Remarkably enough, users will discover listed below this concern in the type a highlighted fact: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if needed”. Throughout the intake survey, if you respond to that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

Nevertheless, if you answer that you relate to a different religion, you will not get asked if you wish to match with a therapist of that faith. I tried answering this question three times, each time stating I was from a different religion, and never got that exact same follow-up. That being stated, the only options for “Which religious beliefs do you relate to?” consist of Christianity, Judaism, Islam, and Other.

After the questions about your identity and religious affiliation, you will be asked to finish concerns about your mental health history, such as whether you have ever remained in therapy prior to and what led you to treatment today. Options for what led you to treatment include “I have actually been feeling depressed”, “My mood is hindering my job/school performance”, “I am grieving”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, designates you research, and more.

The platform will ask you to rate your existing physical health and consuming habits from excellent, fair, and poor.

Then, it will ask you if you are experiencing overwhelming sadness or depression. Following this, there will be a couple of questions from the Client Health Questionnaire, or the PHQ-9, an assessment used to evaluate for anxiety.

You will be asked if you are presently employed along with how typically you drink alcohol. When the last time you believed about suicide was– if ever, other screening questions towards the end consist of if you have any problems with intimacy and.

In addition to anxiety, it asks you if you are experiencing stress and anxiety or panic attacks, or persistent discomfort. Other market concerns consist of how you would rate your present monetary status on the very same excellent, reasonable, or bad scale.

I found the concerns to be a bit random as I went through the survey. Next, will ask you to rank your sleeping habits and address if you are comfortable with your identity.